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9 AM – PSNH Crews Assess Damage After Significant Snowstorm

MANCHESTER, N.H. (November 27, 2014) – A significant winter storm has caused heavy and widespread damage across the State of New Hampshire this Thanksgiving, leading to power outages to a third of PSNH’s customers. More than three hundred PSNH and contractor personnel, tree trimming crews, and others are assessing damage and working to restore critical infrastructure. The system continued to sustain damage until approximately 3:00 a.m., though progress was made overnight bringing all affected hospitals back online.

The storm brought heavy, wet snow to much of New Hampshire causing damage to trees and bringing down power lines. Slick roads were also a factor in several car accidents that resulted in damaged poles. Conditions are improving with the storm now moving out and temperatures in the 30s throughout the day.

Wet Heavy Snow Causes Power Outages

MANCHESTER, NH (November 26, 2014) – PSNH crews are continuing to work overnight to restore power to thousands of customers impacted by outages caused by wet, heavy snow. At 11:00 p.m. Wednesday, about 140,000 PSNH customers were reported without power due to trees, limbs and branches weighed down by snow and falling on power lines and equipment.

PSNH informed customers without power to anticipate a multi-day restoration effort, as the damage is significant and will require time to assess and repair.

Besides its own crews and dozens of in-state, independent, line and tree workers, the company will receive assistance from its Northeast Utilities sister companies in Massachusetts and Connecticut, as well as crews from Canada The first of those additional crews are expected to arrive in New Hampshire on Thanksgiving morning.

PSNH Preparing for Season’s First Snowstorm

MANCHESTER, N.H. (November 25, 2014) – Public Service of New Hampshire (PSNH) is keeping an eye on the weather forecast and preparing for the possibility of power outages associated with a pre-Thanksgiving snowstorm. The season’s first major snowstorm is expected to impact the entire New England region during the day Wednesday and lasting into early Thanksgiving morning. 

The latest forecast calls for as much as a foot of heavy, wet snow across parts of New Hampshire. The storm is expected to begin Wednesday morning as snow inland and rain on the Seacoast. All areas will see snow by Wednesday evening, with snowfall eventually tapering off early Thursday morning. There is also the potential for high wind gusts. 

Pat's Peak

With electricity rates on the rise for many New Englanders, large power consumers are especially concerned about the impact on their budgets. Thankfully, there are a number of ways that businesses can cut back and save big. By being able to access energy efficiency programs through NH Saves and PSNH, companies all over New Hampshire are going green while saving some green. Just look at what these businesses are doing:

PSNH Mobile Response Center

PSNH sends line crews, support resources to restore power in the Pine Tree State

More than two dozen Public Service New Hampshire personnel headed to the state of Maine Monday morning to help restore power to homes and businesses that were impacted by the weekend wind and snow storm.

With nearly all customers here at home back online, the New Hampshire crews will assist Central Maine Power (CMP) Company, which reported more than 80-thousand customers still without power at midday Monday.

Autumn leaves at Energy Park

I’ve stopped using my air conditioner and dehumidifier for the season. Why doesn’t my bill go down?

As summer turns to fall and fall into winter, many customers believe that they should see a decrease in their bill. But even though you’re no longer using air conditioners to beat the heat, many devices and appliances you use during the colder weather months can cause your electric bill to increase significantly.

EV charger

Electric Vehicle Charging Station – Available to the Public

Green drivers in the greater Nashua area now have a new place to fill up with the publically-available electric vehicle (EV) charging station unveiled Wednesday at the city’s Elm Street Parking Garage.

PSNH Suggests Energy Efficiency as First Line of Defense Against Winter Energy Costs

Manchester, NH. (October 15, 2014) – With the chill of winter fast approaching, PSNH wants customers to know there are several options available to reduce the amount of energy they use to help keep bills in check. Besides these energy efficiency options, the company also offers budget billing, as well as savings programs specifically designed for income-eligible customers.

“We support our customers’ efforts to manage their energy costs,” said Penni Conner, Senior Vice President and Chief Customer Officer at Northeast Utilities, PSNH’s parent company. “Our energy efficiency programs are designed to help folks reduce their usage, tighten-up their homes, and ensure every energy dollar is spent effectively.”

Because now is the best time to begin taking action to prepare for winter energy costs, PSNH is proactively reaching out to customers with helpful suggestions.

Becki and Joanne

National Customer Service Week

In ever-increasing numbers, PSNH customers are turning to social media applications, such as Twitter and Facebook, to not only get the most current information during a power outage, but to interact with Media Relations and Call Center employees who often can provide “instant” answers or guidance to common questions throughout the year.

tree trimming

With 11,000 miles of overhead distribution lines in the most forested state in the country, year-round tree trimming in New Hampshire is a high priority for PSNH to maintain and improve system reliability. Through July, out of 2,700 miles of lines to be covered in 2014, PSNH had trimmed 1,700 miles and removed more than 9,000 hazard trees.

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